P1FCU

Message: Recently I needed to do banking for my non profit account. Dustin at the Walmart branch was so patient and was able to take care of the complex transactions with ease. He treats people like family. I look forward for him to do all my transactions.

Message: I have my car loan with P1FCU and have found them responsive and easy to deal with over the past two years. Questions are answered speedily and accurately. Hold time on phone is minimal.

Message: Rikki Carlton was amazing with my recent auto loan! She worked with both me and my co-signer and answered any and all questions we had. I work a lot and she was willing to exchange many, many emails with me when I know a phone call would have been more convenient for her. Everything was done electronically (practicing social distancing) which was very much appreciated. I cannot thank her enough. And now I have a great new car! I’ve always been impressed with the wonderful customer service of P1FCU and the care that went into this detailed, time consuming process only solidified my appreciation for this company.

Message: We started by banking with P1FCU when we moved to Lewiston in January, 2018 because we could see how much P1FCU supports the surrounding community - their name is on nearly every scoreboard in town.. We decided to refinance our vehicles so after a good experience with their banking, especially after finding their rates which were the lowest in town. The only thing better than the rates was how easy and fast the application and underwriting process was.. When the mortgage rates dropped really low, we reached out to multiple companies in the valley. All of them with higher rates and all of them were complicated in how they went about earning our business. P1FCU gave us a better rate than what they showed online, they gave us an appraisal waiver which saved us out of pocket money, and the process was so quick and easy.. Finally, we wanted to buy a boat during the pandemic since there were not a lot of other activities to do as a family. P1FCU refinanced our cars and rolled the cost of boat into the loan without increasing a dime in our payment - it was almost a magic trick how effective and efficient every process has been.. I have never seen a bank with so much to offer its members and yet they give so much back to the community.

Message: Had a few problems 1. Closing our Checking account without permission or notification near loss of home as well as wife's paychecks nearly being delayed for up to a month. Not entirely disappointed but looking into other banking options.